1) Simply place an order with TFAW.com. Once you are ready to checkout with your merchandise, an account will be created during Step 1 of Checkout.
2) You may also create an accounts using our Account Signup page.
Customers who have Limited Accounts can only make in-stock purchases--they cannot purchase backorder or pre-order stock.
Your account may be limited to in-stock purchases under the following circumstances:
If your credit card generates a decline due to being over your credit limit or being past the expiration date, we will attempt to contact you via email about the order. If you do not update your "Default Pre-Order Credit Card" information with a valid card soon after we contact you, it may result in multiple credit card declines.
After three (3) pre-order credit card declines/cancellations, your account will convert to "Limited" status, until you bring your account into good standing. We also reserve the right to change a customer's account status due to a variety of payment complications/cancellations.
We appreciate our customers and want to keep them. However, generating credit card declines that prevent fulfillment of the pre-orders or cancellation requests leaves us with merchandise that we have ordered for our customers that we may not be able to sell.
After you successfully complete three (3) separate in-stock purchases, your account will be eligible for review to be returned to Full Account status. You will need to contact customer service once the third shipment has been successfully shipped from our warehouse to begin the review process, and will be notified by E-Mail if approved.
Further declines or violations of TFAW account policies on accounts that have previously been converted to a limited status will result in the account being eligible for reinstatement in the future.
If you have any questions about the status of your account, please contact firstname.lastname@example.org.
One of the biggest causes of this is simply mis-typing your password. Please try again and if you still can't log into your account, you can reset your password via email.
If for some reason you don't receive the reset email, please contact us for assistance.